职位简介和要求

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ABOUT US

What if your work could drive change in a globally established industry, shaping processes that touch every corner of the world? At Forto, we are at the forefront of change, harnessing the power of AI to revolutionise logistics. We want to reinvent digital supply chains to be transparent, frictionless and sustainable. From day one, our mission has been to simplify global trade – creating a seamless and efficient logistics process.


YOUR ROLE & MISSION

The Site Reliability Engineering team at Forto is responsible for reliability and developer experience. We enable our development teams to write complex business logic by providing best-in-class tooling and infrastructure.

We have a production environment based on GCP, Kubernetes, Terraform, and Helm. On top of that, we have self-service tooling written in TypeScript. “You build it, you run it” - our job is to make that real.

This is a high-ownership role on a lean team that directly shapes how 70+ engineers build and ship software. If you care about platform quality and want your work felt immediately across an engineering org, this is a great match for you.




WHAT YOU WILL DO

 - Build out our runtime platform as a self-service product that enables our engineering teams to write code, run workloads, and drive engineering culture forward.

 - Bring software development skills and practices into platform engineering, such as code quality, domain-driven design, and test-driven development.

 - Own the developer portal and internal platform roadmap, including leading this year's overhaul of our CI/CD pipelines in collaboration with all product teams.

 - Ensure site reliability by building observability solutions, deployment, and disaster recovery capabilities.

 - Own reliability standards end-to-end through SLOs and error budgets — shaping how teams balance velocity and risk.

 - Drive infrastructure cost optimisation across Kubernetes, MongoDB, and Datadog at scale.

 - Improve our security posture through tooling, compliance work, and partnership with security stakeholders.

 - Work closely with the entire Engineering function as a steward of platform architecture — embracing new technologies and cleaning up old ones.

 - Improve developer productivity by working with engineers on platform services and developer tooling.

 - Serve as a second line of defense for incidents and be the secondary on-call for our developers.


REQUIRED SKILLS AND EXPERIENCE

 - 5+ years in backend or infrastructure engineering, with at least 2 years in an SRE or platform engineering role.

 - Hands-on experience with GCP/AWS, Kubernetes, Terraform, and Helm in a production environment.

 - Strong software development background — building frameworks, internal tooling, and infrastructure.

 - Experience with an observability platform (Datadog or equivalent) at scale — not just dashboards, but alerting strategy, cost management, and SLO instrumentation.

 - Experience defining and operating SLOs and error budgets as a reliability mechanism, not just as metrics.

 - Solid understanding of Infrastructure as Code (IaC) and a GitOps-first mindset.

 - Proven track record designing, developing, and troubleshooting complex distributed systems.

Don’t fit all of our criteria? That’s okay! We know that you might be hesitant to apply if you don’t meet all our requirements, but here at Forto, we pride ourselves on embracing diverse perspectives and celebrating potential. If you are passionate about this position and the Forto values, please apply anyway. There could be a place for you in this role - or another one that’s a perfect fit! 



WHY WORK WITH US?

Our team is hard-working, constantly seeking to maximise the impact of their work, but we put our people first, always winning with care. We value efficient systems and swift, direct communication. We want everyone to have their time to speak, so that we can embrace diverse perspectives to help drive towards solutions always.